Dear Passenger,
We are pleased that you have chosen Osijek Airport.
In order to provide you with the best possible travel experience, we would like to know a little more about your opinion on our services. You can help us by taking a few moments to complete this questionnaire.
Thank you for your assistance.
1. How often do you travel by plain? It's my first time Once per year 2-3 times per year 4-5 times per year More than 5 times per year
2. What is the purpose of your trip? Tourism Business VFR (Visit friends and relatives) Other
Other purpose
3. Where would you like to fly directly from Osijek? Brussels Dublin London Stockholm Stuttgart Zurich
4. If you came to Osijek which region was your final destination? Osijek and surroundings – East Croatia Pecs (Hungary) and surroundings Northern Bosnia and Herzegovina Vojvodina Belgrade (Serbia) and surroundings Other
Other final destination
5. What factors do you take into account while choosing the Airline and/or the Airport? Price Time and date Service
6. Where would you like to fly from Osijek inside Croatia? Zagreb Pula Rijeka Zadar Zadar Brac Split Dubrovnik
(Where 5is "Extremely Satisfied" and 1 is "Extremely Dissatisfied")
a. The availability and quality of public transport to and from Osijek Airport 1 2 3 4 5
b. Parking 1 2 3 4 5
c. Handling of passengers and baggage 1 2 3 4 5
d. Cafe bar / Restaurant Service 1 2 3 4 5
e. Duty Free Shop 1 2 3 4 5
f. Expertise and friendly staff 1 2 3 4 5
8. How do you appraise the availability of information on Osijek Airport website? Bad Satisfactory Good Very good Excellent
9. What is your sex Male Female
10. What is your age? From 17 to 24 From 25 to 35 From 36 to 45 From 46 to 55 From 56 to 65 More than 65
11. What is your Nationality?
12. Your suggestions and objections concerning services at Osijek Airport
